The hotel is located around 20 km from Cancún's Hotel Zone, 15 km from Cancún International Airport, and close to many shops, nightclubs and restaurants.
388 non-smoking rooms are located on 4 storeys and can be reached by lift. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service (for a fee), a laundry service, a hairdresser and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.
Air conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a stereo system, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products.
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). A terrace with sun loungers and parasols is available. The wide range of activities offered at the holiday village ensures that there is something new to do every day, including cycling/mountain biking, tennis, beach volleyball, volleyball and golf. A number of sports are available, including water sports such as paddle boating, kayaking, snorkelling, water aerobics and aquafit. For a fee, guests can also enjoy water skiing, windsurfing, jet skiing, motorboat rides, banana boat rides, sailing, catamaraning and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, squash, yoga, callisthenics and aerobics. There is a wellness area with a spa, a hammam and a beauty salon and, for an additional fee, a sauna, a steam bath, massage treatments and a solarium. Additional leisure activities include a kids' club, live music and a dance club. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 126924
The dining area includes a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. For guests, alcoholic and non-alcoholic drinks are included.
The complex accepts the following credit cards: American Express, VISA and MasterCard.